Thank you for shopping at Heintz Brothers!

If you are not entirely satisfied with your purchase, we're here to help!


You have 15 calendar days to return an item from the date you received it

To be eligible for a return, your item MUST be unused and in the SAME condition that you received it. Your item MUST be in it's original packaging.

Your item needs to have the receipt of proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 


YOU will be responsible for paying for your own shipping costs to return the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please feel free to contact us.